Apple sued over iMessage bug that stops texts reaching Android defectors
Texts stuck in an iOS/Android purgatory
By Chris Smith
Apple has been hit with a lawsuit over a persistent iMessage flaw
that prevents texts being delivered to former iPhone users who departed
the iOS ecosystem to use Android phones.
The long-existing flaw affects some Android users whose phone numbers were previously associated with iMessage through an iPhone.
The result is that iMessage users believe a text sent to an Android counterpart has been delivered, but the recipient never receives the message. Neither party is aware of the issue.
It appears the problem is device centric, with iPhones believing all numbers previously associated with iMessage are still attached to an iPhone. That means delivery will still be attempted over the web, rather than via cellular networks.
Apple currently has no real solution for the problem, but current workarounds involve iPhone users deactivating their number on iMessage before switching, or the sender deleting and re-adding a contact.
He wrote: "Apple has completely hijacked my text messaging and my phone number portability (portability between devices, not networks). No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is."
Have you been experiencing similar problems? Share your experiences in the comments section below.
The long-existing flaw affects some Android users whose phone numbers were previously associated with iMessage through an iPhone.
The result is that iMessage users believe a text sent to an Android counterpart has been delivered, but the recipient never receives the message. Neither party is aware of the issue.
It appears the problem is device centric, with iPhones believing all numbers previously associated with iMessage are still attached to an iPhone. That means delivery will still be attempted over the web, rather than via cellular networks.
No real fix
The situation may now come to a head as a result of a class action lawsuit filed by a Samsung device owner, upset her communications with iPhone users have been curtailed.Apple currently has no real solution for the problem, but current workarounds involve iPhone users deactivating their number on iMessage before switching, or the sender deleting and re-adding a contact.
He wrote: "Apple has completely hijacked my text messaging and my phone number portability (portability between devices, not networks). No one can fix this but Apple because it's a problem at the device level, which means people in my position have no recourse but to wait for Apple to figure out what the problem is."
Have you been experiencing similar problems? Share your experiences in the comments section below.
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